Return & Refund Policy – YKLeather
At YKLeather, we want you to love every purchase. If for any reason you are not satisfied, we offer a clear and simple return and refund process.
Returns and Exchanges
You can request a return or exchange if:
The item is damaged or defective on arrival
You received the wrong product
For items where size or fit is an issue
- Requests must be made within 3 days of receiving your order.
Conditions for Returns
To be eligible for a return:
- Items must be unused and in original condition
- All tags and packaging must be intact
- Personalized or custom items cannot be returned
Refunds
Refunds are processed after we receive and inspect the returned item. You can choose to receive:
- A refund to your original payment method
- Store credit for future purchases
- Exchange for another product
- Refunds are typically processed within 5–7 business days. Please note that shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us immediately at:
Email: info@ykleather.com
Include your order number and photos of the item. We will arrange a replacement or refund as quickly as possible.